Different tools
The FTC explains that freezes and fraud alerts are distinct identity-theft protection measures.
Freeze is U.S.-specific here
Other countries use different credit-bureau and identity-protection processes.
Legitimate access can be affected
A freeze may need to be managed when applying for new credit or certain services.
Use official bureau/government channels
Avoid paying third parties to perform actions that official processes may provide directly.
Educational information only. Use current product terms and the rules that apply in your country. For decisions with significant financial consequences, consider an appropriately qualified professional.